Customs handled alongside your freight, so shipments clear and keep moving.

Almost every international shipment has customs to clear, so we treat clearance as part of the freight, not a separate errand. Whichever office books your road, sea or air movement prepares and lodges the declarations alongside it, so the goods and the paperwork stay with one team rather than being passed to an outside broker. Our UK desk shows how deep that goes. It works on HMRC’s Customs Declaration Service across import clearance, export and transit documents, and the safety-and-security filings cross-border freight now needs, including ENS and the ELO for the United Kingdom. And it advises: where a cost can be reduced, it raises it early.

Service capabilities

Because almost every international shipment carries customs procedures, we handle clearance as part of the freight rather than handing it to a separate broker. The office that arranges your transport prepares the import, export and transit documents, lodges them with the relevant authority, and keeps an eye on the duty and procedure so a cost is not paid that the rules do not require. Our UK desk runs this on HMRC’s CDS, including the ENS and ELO filings that post-Brexit trade now requires, and reads each set of documents first, querying anything unclear before it lodges. Procedures change often, so the team tracks the rules and flags what a shipment now needs.

What this service supports

Suitable for…

Importers and exporters of every size, from sole traders to multinationals.

Shipment profile

Import, export and transit clearance on the freight we move for you.

Operational focus

Declarations prepared and lodged alongside the freight booking.

Typical use case

Customs kept in step with the goods, not run as a separate job.

Experience across sectors and consignment types

Eurogate has experience supporting customers across a wide range of sectors, from food and packaging through to packed chemicals, construction equipment and specialist consignments outside standard pallet formats. The Group also has a strong track record supporting sectors such as oil and gas, engineering, steel fabrication and energy.

FMCG
Food and beverage
Pharmaceuticals
Chemicals
Automotive
Textiles and apparel
Industrial goods
Construction

How Eurogate delivers this service

Eurogate’s services are delivered through experienced teams who manage lanes across their regions, coordinate between markets where required, and support customers from collection to delivery. That includes customs management, local market guidance, and direct communication throughout the movement.

In-house with the freight

The office that books your shipment also clears it. The declaration and the goods stay with one team, with nothing passed to an outside broker.

Checked before it is lodged

We read your documents first and query anything unclear early, so the declaration is right before it is lodged and the goods clear and keep moving.

Advice built into the clearance

Clearance is worked as advice, not just filing. Where a procedure can be simplified or a cost cut, the desk raises it and works out the fix within the rules.

Built for the rule changes

Customs rules keep moving, from ENS and the ELO into the United Kingdom to transit and special procedures. The team tracks them so a new requirement does not catch your shipment out.

The structure depends on the route, the consignment and the level of support required. Features may include the following.

Import, export and transit clearance
Declarations lodged with the freight
HMRC CDS declarations (UK desk)
ENS safety-and-security filings
ELO for UK-bound freight
Duty and procedure reviews

Food and perishables

Food, drink and excise goods cleared so a time-sensitive load is not held at the border, the declaration prepared alongside the booking and excise items such as alcohol handled on CDS by the UK desk.

What sets our service apart

Speed matters in logistics. We’ve built our operation around getting your cargo where it needs to go without delay, backed by terminals positioned across eight nations and staffed by people who know the work.

Inside the freight desk

The team that arranges your transport prepares the declaration, so customs moves with the freight.

The same people each time

You deal with a desk that already knows your products and your usual paperwork.

It flags what it finds

Where a cost or a procedure can be improved, the desk tells you and works out the fix with you.

FAQs

Which countries does Eurogate clear customs in?

Customs clearance is run in-house from our UK office in London, on HMRC's Customs Declaration Service (CDS), covering UK imports, exports, transit, and special procedures. Across the wider group, customs formalities for road, sea, and air freight are handled alongside the freight booking in the countries we operate in, so the declaration and the shipment stay with one team rather than an outside broker.

Do you handle UK customs after Brexit?

Yes. We file UK import and export declarations on HMRC's Customs Declaration Service (CDS), the system that replaced CHIEF, and we handle the documentation that post-Brexit trade now requires, including ENS safety-and-security filings and the ELO for freight moving into the United Kingdom. We track procedure changes as they come in, so you do not have to follow every update yourself.

Do you process both import and export declarations?

Yes. We lodge both import and export declarations on CDS, along with transit documents (T1, T2, and TIR where applicable) for goods moving through multiple territories. Documents are evaluated as soon as they arrive and any gap is queried early, so the declaration is right before it is lodged rather than corrected afterwards.

Can you help with EORI registration and duty deferment?

Yes. We support clients with EORI registration and with using duty deferment accounts, along with import VAT accounting and tariff classification, so the financial side of clearance is set up correctly from the start. These are handled by the same customs desk that already knows your products and your usual documentation, not a general enquiry queue.

Do you offer bonded warehousing and special customs procedures?

Yes. We arrange bonded warehousing and customs special procedures, including inward and outward processing and transit, with the procedure chosen to reduce duty exposure where the goods allow. Where a movement calls for specific authorisations or accreditations, we confirm the right setup for your goods before the cargo moves.

What is the difference between a customs broker and an in-house customs desk?

A standalone customs broker clears goods that someone else has shipped, which adds a handover between the forwarder and the broker, and handovers are where delays start. Our customs desk sits inside the same team that books your trailer, container, or air consignment, so the freight and the declaration are managed together by people who already know your products and tariff codes.

Case Studies

Moving Scottish Natural Stone by Road

Engagement

High-weight, high-value transport

Corridor

Inbound to the EU

A Restricted Delivery in Central Madrid

Engagement

One-off restricted-access delivery

Corridor

Inbound to central Madrid, Spain

Ready to move your cargo

Talk to our team about your shipping needs and get a quote today. Operations in eight countries with connections to move goods anywhere in Europe.

Ready to move your cargo

Talk to our team about your shipping needs and get a quote today.

Operations in eight countries with connections to move goods anywhere in Europe.